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Your most unhappy customers are your greatest source of learning.
View quotes by Bill Gates

A satisfied customer - we should have him stuffed!
View quotes by Basil Fawlty

Those which we call necessary institutions are simply no more than institutions to which we have become accustomed.
View quotes by Tocqueville

The customer is never wrong
View quotes by Cesar Ritz

When you stop talking, you've lost your customer. When you turn your back, you've lost her.
View quotes by Estee Lauder

Their steaks are often good, but the lobsters-with claws the size of Arnold Schwarzenegger's forearms-are as glazed and tough as most of the customers.
View quotes by Malcolm Forbes

The golden rule for every business man is this: 'Put yourself in your customer's place.'

View quotes by Orison Swett Marden

The customer is always right. (Shop slogan)
View quotes by H Gordon Selfridge

There is only one boss. The customer. And he can fire everybody in the company from the chairman down, simply by spending his money somewhere else.
View quotes by Sam Walton

I get so into it. The only time I ever feel the same way is when I'm having sex; it's the epitome of unifying with something. [on playing bass]
View quotes by Melissa Auf Der Maur

Nothing is ever gained by winning an argument and losing a customer.
View quotes by C F Norton

New faces have more authority than accustomed ones.
View quotes by Euripides

A man can become so accustomed to the thought of his own faults that he will begin to cherish them as charming little 'personal characteristics.'
View quotes by Helen Rowland

The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.
View quotes by Thomas J Watson

We're doing a much more thorough job of reviewing the customers than we had in the earlier days.
View quotes by Ellen Hancock

America Online customers are upset because the company has decided to allow advertising in its chat rooms. I can see why: you got computer sex, you can download pornography, people are making dates with 10 year-olds. Hey, what's this? A Pepsi ad? They're ruining the integrity of the Internet!
View quotes by Jay Leno

The interesting thing is when we design and architect a server, we don't design it for Windows or Linux, we design it for both. We don't really care, as long as we're selling the one the customer wants.
View quotes by Michael Dell

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
View quotes by Zig Ziglar

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
View quotes by Jeff Bezos

If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.
View quotes by Arthur Kroc

We provide food that customers love, day after day after day. People just want more of it.
View quotes by Arthur Kroc

I think we're having fun. I think our customers really like our products. And we're always trying to do better.
View quotes by Steve Jobs

You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.
View quotes by Steve Jobs

Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
View quotes by Sam Walton

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.
View quotes by Ross Perot

The only people they've hurt are the customers, the guys who work hard all week to be able to pay to come and watch them. [on the Dyer vs Bowyer fight]
View quotes by Graeme Souness

Juan Fangio was the great man of racing, whilst Stirling Moss was the epitome of a racing driver.
View quotes by Jackie Stewart

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
View quotes by Tom Peters

We provide food that customers love, day after day after day. People just want more of it.
View quotes by Ray Kroc

If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours
View quotes by Ray Kroc



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